# Couplr

> The free field service software for the trades. Couplr runs your whole HVAC, plumbing or electrical shop in one app for $0 a month. Every feature, every tech. Click through the live demo.

## Key facts

- Who it's for: HVAC, plumbing, and electrical contractors
- Price: $0 a month for your whole team, every feature, every tech. Card payment fees apply.
- Platforms: web app, plus Couplr mobile apps for iOS and Android
- Live demo (no signup): https://couplrfsm.com/demo
- Sign up: https://couplrfsm.com/register
- Book a call: https://calendly.com/couplr-fsm/meeting

## Product

- [Overview](https://couplrfsm.com/index.md): what Couplr is, pricing, and every feature in one page
- [All features](https://couplrfsm.com/features.md): the feature catalog, grouped by job

## Win more leads

- [Speed to Lead](https://couplrfsm.com/features/speed-to-lead-for-hvac.md): Reply to new leads right away, even when your team is tied up on a call or in the field.
- [Online Booking](https://couplrfsm.com/features/hvac-online-booking.md): Let customers choose a time online without creating a day of unnecessary driving.
- [AI Voice Secretary](https://couplrfsm.com/features/hvac-ai-answering-service.md): Make sure callers get a helpful response when your team cannot pick up the phone.
- [Website Chat Widget](https://couplrfsm.com/features/hvac-website-chat-widget.md): Add a chat option to your website, so visitors can get answers and request a visit after hours.
- [Lead Capture Forms](https://couplrfsm.com/features/hvac-lead-capture-forms.md): Keep website inquiries out of a forgotten inbox and get back to interested customers while they are still looking.
- [Customer Reminders](https://couplrfsm.com/features/hvac-appointment-reminders.md): Send timely customer updates without relying on someone in the office to remember every message.

## Sell & get paid

- [Progress Billing](https://couplrfsm.com/features/aia-billing-for-hvac.md): Bill big commercial jobs a piece at a time, the way general contractors expect — with retainage handled for you.
- [Estimates](https://couplrfsm.com/features/hvac-quoting-software.md): Build a Quick Estimate or a Detailed Estimate, then send it for the customer to review and accept online.
- [Invoicing](https://couplrfsm.com/features/hvac-invoicing-software.md): Send an invoice from the job, give customers an easy way to pay, and keep payment status current.
- [Maintenance Agreements](https://couplrfsm.com/features/hvac-maintenance-agreement-software.md): Keep maintenance plans organized from enrollment through billing and the next scheduled visit.
- [Checkout Pages](https://couplrfsm.com/features/hvac-online-checkout-pages.md): Give homeowners a simple link to choose a maintenance plan and pay from their phone.
- [Retail Pricing](https://couplrfsm.com/features/hvac-flat-rate-pricing.md): Use your actual costs and target margins to set prices with more confidence.
- [Price Book](https://couplrfsm.com/features/hvac-price-book.md): Keep agreed prices for parts and services in one place, ready to add to a quote or invoice.

## Run the day

- [Job Site Photos](https://couplrfsm.com/features/job-site-photo-documentation.md): Every photo your crew takes, stamped, organized by job, and ready to share with the customer.
- [Job Management](https://couplrfsm.com/features/hvac-job-management-software.md): Keep the details of every job in one shared place, from assignment through completion and billing.
- [Scheduling & Dispatch](https://couplrfsm.com/features/hvac-scheduling-and-dispatch-software.md): See the whole day at a glance and move work between technicians as plans change.
- [Customer Management (CRM)](https://couplrfsm.com/features/hvac-crm-software.md): Find a customer’s contact details, service history, and open work without searching through old messages.
- [Field Notes](https://couplrfsm.com/features/hvac-field-notes.md): Record what happened on a visit by speaking naturally, then keep the note with the job for the next person.
- [Video Services](https://couplrfsm.com/features/virtual-hvac-service-calls.md): Offer paid video appointments for problems you can help diagnose before sending a truck.
- [Inventory](https://couplrfsm.com/features/hvac-inventory-management.md): See what is on the shelf before promising a part or scheduling work around it.
- [Receipt Scanner](https://couplrfsm.com/features/hvac-receipt-scanner.md): Photograph a receipt as soon as you get it, then keep the details organized without a pile of paper.
- [Time Tracking](https://couplrfsm.com/features/hvac-time-tracking.md): Track hours where the work happened, then review clear timesheets for payroll and job costing.

## Grow the business

- [Sales Playbook](https://couplrfsm.com/features/hvac-sales-training.md): Give techs practical sales guidance before a visit, a private place to practice, and a clear view of their progress.
- [Follow-up Automation](https://couplrfsm.com/features/hvac-follow-up-automation.md): Send polite reminders for unpaid invoices and open quotes without keeping a separate follow-up list.
- [Review Management](https://couplrfsm.com/features/hvac-review-management.md): Make it easy to ask satisfied customers for an honest Google review after a completed job.
- [Email Campaigns](https://couplrfsm.com/features/hvac-email-marketing.md): Reach past customers with seasonal offers and reminders without exporting your customer list to another system.
- [Website Builder](https://couplrfsm.com/features/hvac-website-builder.md): Create and publish a straightforward company website without starting from a blank page or hiring a web agency.
- [Design Studio](https://couplrfsm.com/features/hvac-print-marketing-design-studio.md): Create practical print and social materials for your HVAC company using templates that already match your brand.
- [Revenue Tracking](https://couplrfsm.com/features/hvac-revenue-tracking.md): Separate residential, commercial, and other work so you can see which parts of the business are carrying revenue.

## Back office & team

- [QuickBooks Sync](https://couplrfsm.com/features/hvac-quickbooks-integration.md): Keep QuickBooks Online up to date with customers, invoices, and payments from Couplr without re-entering the work.
- [Payroll](https://couplrfsm.com/features/hvac-payroll-software.md): Turn recorded job hours into a clear payroll run with regular time, overtime, and gross pay already calculated.
- [Team Management](https://couplrfsm.com/features/hvac-team-management.md): Give each team member the right access, keep accounts separate, and make goals visible to the people working toward them.
- [Team Chat](https://couplrfsm.com/features/hvac-team-chat.md): Talk to the crew you choose — or one person — without leaving Couplr.
- [Hiring](https://couplrfsm.com/features/hvac-hiring-software.md): Post openings, collect applications on your own careers page, and organize candidates in one hiring pipeline.
- [Company Handbook](https://couplrfsm.com/features/hvac-company-handbook.md): Turn company policies into a handbook your team can read and acknowledge from their phones.
- [Knowledge Base](https://couplrfsm.com/features/hvac-knowledge-base.md): Keep the answers your team needs — SOPs, pricing rules, FAQs, and warranty details — easy to search in one place.

## The Couplr Advantage

- [Flip AI](https://couplrfsm.com/features/hvac-ai-assistant.md): Ask for everyday business tasks in plain language, then review the work before it is carried out.
- [Mobile app](https://couplrfsm.com/features/hvac-mobile-app.md): Use the same Couplr tools and data at a desk or in the truck, on iPhone and Android.
- [Integrations & API](https://couplrfsm.com/features/hvac-integrations-api.md): Connect the tools you use so customer and job information can move without repeated manual entry.
- [Browser Agent](https://couplrfsm.com/features/hvac-browser-agent.md): Delegate repetitive website tasks while keeping a clear view of every step and control over final submissions.

## Developers

- [Couplr developer documentation](https://couplrfsm.com/developers/index.md): Connect other software to a Couplr account with the REST API, inbound webhooks and outbound webhooks.
- [Quickstart](https://couplrfsm.com/developers/quickstart.md): Create an API key, make your first request and read the response, in about five minutes.
- [Authentication and API keys](https://couplrfsm.com/developers/authentication.md): How company API keys authenticate requests, what each ability allows, and how to create, replace and revoke keys.
- [API reference](https://couplrfsm.com/developers/api-reference.md): Every v1 endpoint, grouped by resource, with the conventions they all share. Generated from the OpenAPI specification.
- [Customers](https://couplrfsm.com/developers/api-reference/customers.md): List, find, create and update customers, and add service addresses to them.
- [Jobs](https://couplrfsm.com/developers/api-reference/jobs.md): List, create and update jobs.
- [Lookup lists](https://couplrfsm.com/developers/api-reference/lookup-lists.md): Short lists of the job types, technicians, tags, lead sources and market segments a job refers to by id.
- [Invoices](https://couplrfsm.com/developers/api-reference/invoices.md): List and read invoices with their line items, and create draft invoices.
- [Payments](https://couplrfsm.com/developers/api-reference/payments.md): Read the payments collected on invoices and what has been refunded.
- [Price book](https://couplrfsm.com/developers/api-reference/price-book.md): List, read, create and update the items a company puts on invoices and estimates.
- [Estimates](https://couplrfsm.com/developers/api-reference/estimates.md): List and read estimates, create one with the simple layout, and email it to the customer.
- [Schedules and time](https://couplrfsm.com/developers/api-reference/schedules-and-time.md): Read time entries (who worked when) and the schedule blocks that are not jobs.
- [Notes](https://couplrfsm.com/developers/api-reference/notes.md): Read the notes on a customer or a job, and add a note.
- [Photos and documents](https://couplrfsm.com/developers/api-reference/photos-and-documents.md): Time-limited links to the photos on a job or a customer, and to a customer's documents.
- [Equipment](https://couplrfsm.com/developers/api-reference/equipment.md): Read the equipment installed at a customer's addresses.
- [Booking](https://couplrfsm.com/developers/api-reference/booking.md): Find open time slots and book a visit into one.
- [Maintenance plans](https://couplrfsm.com/developers/api-reference/maintenance-plans.md): Read the maintenance plans a company sells and which customers are enrolled in them, and enroll a customer.
- [Leads](https://couplrfsm.com/developers/api-reference/leads.md): List and read the leads Couplr's assistant is talking to, and add a lead.
- [Webhook subscriptions](https://couplrfsm.com/developers/api-reference/webhook-subscriptions.md): Add, change and remove the destinations Couplr sends events to.
- [Deleted records](https://couplrfsm.com/developers/api-reference/deleted-records.md): Learn which customers, jobs, invoices and estimates were removed, to keep a copy in step.
- [Account](https://couplrfsm.com/developers/api-reference/account.md): Identify the API key in use.
- [Errors, limits and retries](https://couplrfsm.com/developers/errors-and-limits.md): The error format and every error code, plus pagination, rate limits, retries, idempotency and versioning for the v1 API.
- [Keep data in sync](https://couplrfsm.com/developers/syncing.md): Two ways to keep another system up to date with a Couplr account: ask for what changed with updated_since, or have Couplr push events to you through a webhook subscription your app creates itself.
- [Create draft invoices](https://couplrfsm.com/developers/draft-invoices.md): How another system can prepare an invoice in Couplr through the API and, with a second ability, send it. The customer pays through Couplr's payment link; the API never charges a customer or records a payment.
- [Inbound webhooks](https://couplrfsm.com/developers/inbound-webhooks.md): Give any app a URL that turns what it sends into Couplr customers or jobs. Covers setup, sender authentication, field mapping, acknowledgments, duplicates, retries and troubleshooting.
- [Outbound webhooks](https://couplrfsm.com/developers/outbound-webhooks.md): Receive a signed POST from Couplr when something happens in an account. Covers events, payload, signature verification, retries and automatic disabling.
- [Integration examples](https://couplrfsm.com/developers/examples.md): Working recipes for connecting Zapier, Make, n8n, website forms and plain HTTP clients to Couplr.
- [MCP server for AI assistants](https://couplrfsm.com/developers/mcp.md): Calculators for HVAC, plumbing, and electrical business owners that an AI assistant can run for you: plan a labor rate, check a job’s profit, model missed-lead recovery, price a maintenance plan, and find the break-even for a new hire or truck. No Couplr account is needed, and the tools cannot access or change Couplr account data.
- [OpenAPI specification (YAML)](https://couplrfsm.com/developers/openapi.yaml): machine-readable contract for the v1 API
- [OpenAPI specification (JSON)](https://couplrfsm.com/developers/openapi.json): the same document as JSON

## Guides

- [How to start an HVAC business](https://couplrfsm.com/how-to-start-an-hvac-business.md): licenses, EPA 608, LLC, EIN, insurance, startup costs, pricing, first customers
- [HVAC company directory](https://couplrfsm.com/hvac-companies.md): published local heating and cooling contractors by city

## Optional

- [Full text of every feature page](https://couplrfsm.com/llms-full.txt)
- [FAQ](https://couplrfsm.com/faq)
- [Changelog](https://couplrfsm.com/changelog)